Shipping policy
📦 AnceFlex® Shipping Policy
🚚 Order processing times
All orders are prepared and shipped within 1 to 2 business days after confirmation of payment.
Orders placed during the weekend or on a public holiday will be processed the following business day.
🌍 Delivery areas
We ship from Belgium to the following destinations:
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Belgium
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France, Luxembourg, The Netherlands
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Rest of the European Union
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UNITED STATES
If your country is not listed, please contact us at [[email protected]] to study a personalized solution.
⏱ Estimated delivery times
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Belgium : 1 to 3 working days
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Neighboring countries : 2 to 5 working days
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Rest of the EU : 3 to 7 working days
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UNITED STATES : 7 to 14 working days
These delivery times are provided for information purposes only and may vary depending on the carrier, time of year or customs formalities.
💰 Delivery costs
Shipping costs are calculated automatically when you place your order, based on your delivery address, the total weight of the package and the destination.
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Free delivery from €80 of purchase (valid only in Belgium).
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For deliveries outside Europe, particularly to UNITED STATES, the possible customs fees or import taxes remain the responsibility of the customer.
📦 Order tracking
Once your order has been shipped, you will receive an email with a tracking number to track the progress of your package in real time.
📬 Delivery address
Please check your address carefully before confirming the order.
AnceFlex® cannot be held responsible for delivery to an incorrect address provided by the customer.
❓Questions ?
For any questions regarding your delivery, please do not hesitate to contact us via our page Contact or by email at [email protected].