GDPR

PERSONAL DATA PROTECTION POLICY (GDPR) - ODUXIO SRL

Introduction :

At ODUXIO SRL, we attach great importance to protecting the personal data of our customers, partners, and visitors to our website. This policy aims to inform you about how we collect, use, protect, and share your personal data, in accordance with the requirements of the General Data Protection Regulation (GDPR) and the Belgian Data Protection Act.

Article 1: Data processing manager

ODUXIO SRL, whose registered office is located at 143/4 Avenue Louise, B-1050 Brussels, is responsible for the processing of personal data collected in the context of its commercial activities.

Article 2: Types of data collected

2.1 Data collected directly: We collect information that you provide to us directly when you place an order, fill out a contact form, sign up for a newsletter, or interact with our customer service. This data includes, among other things, your first and last name, email address, telephone number, and postal address.

2.2 Data collected automatically: During your visit to our website, certain data may be collected automatically through cookies, such as IP address, browser type, operating system, and browsing preferences.

Article 3: Purposes of data processing

The personal data collected by ODUXIO SRL are processed for the purpose of:

3.1 Manage and fulfill orders: Process your orders, manage delivery, invoicing and track payments.

3.2 Customer Service: Answer your questions, process your complaints and provide you with information about our products and services.

3.3 Improve user experience: Analyze visitor behavior on our site to improve our services and the effectiveness of our website.

3.4 Marketing communications: To inform you of offers, promotions and news, subject to your prior consent.

Article 4: Legal basis for processing

The processing of personal data by ODUXIO SRL is based on the following legal bases:

4.1 Performance of a contract: The processing is necessary for the performance of a contract to which you are a party, in particular for the delivery of your orders.

4.2 Consent: For certain activities, such as sending marketing communications, your consent is required.

4.3 Legitimate interest: ODUXIO SRL may process certain data to pursue its legitimate interests, such as improving services or preventing fraud.

Article 5: Sharing of personal data

We only share your personal data with third parties when necessary and in accordance with the law:

5.1 Subcontractors: Your data may be transmitted to service providers acting as subcontractors (for example, for delivery, web hosting or technical support).

5.2 Public authorities: In the event of a legal obligation, we may be required to share your data with the competent authorities.

Article 6: Data security

ODUXIO SRL implements appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, or unauthorized disclosure. We ensure that our subcontractors comply with equivalent security standards.

Article 7: Your rights

In accordance with current regulations, you have the following rights regarding your personal data:

7.1 Right of access: You have the right to request a copy of the personal data we hold about you.

7.2 Right of rectification: You can request the correction of inaccurate or incomplete data.

7.3 Right to erasure: You can request the erasure of your data in certain situations, for example if the data is no longer necessary for the purposes for which it was collected.

7.4 Right to restriction of processing: You have the right to request restriction of the processing of your personal data.

7.5 Right to object: You may object to the processing of your data for direct marketing purposes or for reasons relating to your particular situation.

7.6 Right to portability: You can request that your data be transmitted to you or to another data controller.

To exercise your rights, please contact us at: [email protected].

Article 8: Data retention

ODUXIO SRL keeps your personal data only for the period necessary to achieve the purposes for which they were collected, respecting the legal retention periods.

Article 9: Changes to the Privacy Policy

We reserve the right to modify this data protection policy at any time to comply with changes in legislation or business practices. Any changes will be posted on our website and will take effect as soon as they are posted.

Article 10: Contact

If you have any questions or concerns regarding this Data Protection Policy, you can contact us at the following address: [email protected].

We are committed to protecting your data and ensuring transparency regarding its processing, in order to best respect your privacy and your rights as a user or customer of ODUXIO SRL.