RGPD

PERSONAL DATA PROTECTION POLICY (RGPD) - ODUXIO SRL

Introduction :

At ODUXIO SRL, we attach great importance to protecting the personal data of our customers, partners and visitors to our website. This policy aims to inform you about how we collect, use, protect and share your personal data, in accordance with the requirements of the General Data Protection Regulation (GDPR) and the Belgian Data Protection Act.

Article 1: Data controller

ODUXIO SRL, whose registered office is located at 143/4 Avenue Louise, B-1050 Brussels, is responsible for processing personal data collected in the course of its business activities.

Article 2: Types of data collected

2.1 Data collected directly: We collect information that you provide directly to us when you place an order, fill out a contact form, sign up for a newsletter, or interact with our customer service department. Data includes, among other things, your last name, first name, e-mail address, telephone number and postal address.

2.2 Data collected automatically: During your visit to our website, certain data may be collected automatically via cookies, such as IP address, browser type, operating system, and browsing preferences.

Article 3: Purposes of data processing

Personal data collected by ODUXIO SRL is processed for the purpose of:

3.1 Managing and fulfilling orders: Processing your orders, managing delivery, invoicing and tracking payments.

3.2 Customer service: Answer your questions, process your complaints and provide you with information about our products and services.

3.3 Improve user experience: Analyze visitor behavior on our site to improve our services and the efficiency of our website.

3.4 Marketing communications: To inform you of offers, promotions and news, subject to your prior consent.

Article 4: Legal basis for processing

The processing of personal data by ODUXIO SRL is based on the following legal grounds:

4.1 Performance of a contract: Processing is necessary for the performance of a contract to which you are a party, in particular for the delivery of your orders.

4.2 Consent: For certain activities, such as sending marketing communications, your consent is required.

4.3 Legitimate interest: ODUXIO SRL may process certain data to pursue its legitimate interests, such as improving services or preventing fraud.

Article 5: Sharing personal data

We only share your personal data with third parties where necessary and in accordance with the law:

5.1 Subcontractors: Your data may be passed on to service providers acting as subcontractors (for example, for delivery, web hosting or technical support).

5.2 Public authorities: In the event of a legal obligation, we may be required to share your data with the relevant authorities.

Article 6: Data security

ODUXIO SRL implements appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access or unauthorized disclosure. We ensure that our subcontractors comply with equivalent security standards.

Article 7: Your rights

In accordance with current regulations, you have the following rights concerning your personal data:

7.1 Right of access: You have the right to request a copy of the personal data we hold about you.

7.2 Right of rectification: You may request the correction of inaccurate or incomplete data.

7.3 Right to erasure: You may request the erasure of your data in certain situations, for example if the data is no longer necessary for the purposes for which it was collected.

7.4 Right to limit processing: You have the right to request the limitation of the processing of your personal data.

7.5 Right to object: You may object to the processing of your data for direct marketing purposes or for reasons relating to your particular situation.

7.6 Right to portability: You may request that your data be transmitted to you or to another data controller.

To exercise your rights, please contact us at support@oduxio.com.

Article 8: Data retention

ODUXIO SRL retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, respecting the legal retention periods.

Article 9: Changes to the privacy policy

We reserve the right to modify this data protection policy at any time, in order to comply with changes in legislation or business practices. Any changes will be published on our website and will take effect as soon as they are posted.

Article 10: Contact

If you have any questions or concerns about this data protection policy, you can contact us at support@oduxio.com.

We are committed to protecting your data and guaranteeing transparency regarding its processing, in order to best respect your privacy and your rights as a user or customer of ODUXIO SRL